General sales conditions

  1. General
    These sales conditions govern the use of the website of Stichting Kunstboek bvba with VAT number BE 0446.576.716 and registered office at Olmenstraat 13, 8020 Oostkamp (hereinafter referred to as ‘the seller’). The terms and conditions of sale are also applicable whenever an order is placed via the webshop of Stichting Kunstboek bvba at The website and webshop of Stichting Kunstboek bvba were created by order of and are managed by the vendor. Users may view and print the information on the site free of charge for personal use, but not for commercial purposes.
Minors or other incapacitated persons must be represented by their parents or legal representatives who are also bound by these sales conditions and must complete the order form themselves or give the incapacitated person their express permission to do so, failing which the order will not be accepted. The placing of an order on the website shall be considered as explicit acceptance of these general terms and conditions of sale published on the website. The placing of an order requires the acceptance of the general terms and conditions. Anyone placing an order declares that they know and accept the general terms and conditions of the seller. The general terms and conditions are always available and can be consulted on the website.
For each order, the general terms and conditions that were included on the website and on the invoice at that time shall apply, to the exclusion of any older or newer provisions.
If one of these conditions should not be legally valid for any reason whatsoever, the remaining conditions shall continue to apply in full. Anything not explicitly provided for in these terms and conditions of sale shall be governed by the provisions of Belgian law.
  2. Offers and orders
    An order can only be placed via The seller undertakes to process the orders placed on the site as long as stocks last and within the limits specified in these conditions. The online order can only be processed if the customer has clearly identified himself. The Vendor reserves the right to refuse orders in the event of serious suspicion of abuse of rights or bad faith, serious suspicion of commercial use unacceptable to the Vendor or if stocks of a particular item are exhausted. An order is only final after acceptance of these general terms and conditions of sale, the prices and the description of the offer. If anything is unclear in the offer or after ordering, the customer can always contact us by e-mail at All questions will be answered as quickly as possible.
  3. Payment
    The sales prices as stated on the website at the time of the order shall apply. All prices stated include VAT. Payment must precede delivery and is made using one of the following payment methods: Bancontact/Mister Cash, Visa, Mastercard, KBC direct banking or PayPal.
  4. Order confirmation
    After the system has accepted the payment, the seller confirms the order by e-mail.
  5. Delivery
    The ordered goods will be delivered to the specified delivery address. The delivery period shall only commence after receipt of payment, even if payment is made by bank transfer. The seller cannot be held liable for damage to the product due to shipment and is not responsible for damage due to delay or failure of delivery by the carrier or a supplier.
  6. Return
    Art. 46 Market Practices Act: ‘The consumer has the right to inform the company that he renounces the purchase, without having to pay a fine and without having to state a reason, within 14 calendar days from the day following the delivery of the goods’. Any ordered article can be returned within fourteen calendar days. The article must be returned in the original unopened packaging to the following address: Stichting Kunstboek bv, Legeweg 165, 8020 Oostkamp. A return is only accepted if the article is unused and undamaged and is in the original unopened packaging.
No costs or compensation will be charged for the return, except for any shipping costs.
After processing the return, the customer will be reimbursed by the seller in the same way as the customer made the payment. If desired, the customer can also opt for a credit note. This can be used to place a new order.
  7. Warrenty
    Any problem or defect concerning the delivery of an article, damage or qualitative deficiency must be reported within seven days by writing to the address Stichting Kunstboek bv, Legeweg 165, 8020 Oostkamp or by e-mail to
    In the event of reported problems, the customer must notify the seller within seven days of receipt. We will then look for a solution together. If the delivery must be returned to the seller, this is done in the manner described under 6. The costs of the return shipment shall always be borne by the buyer. The seller offers the guarantees provided for by law. The seller is not liable for force majeure, accidents, misuse or incorrect handling of an article by the customer. An article with an accepted defect shall be replaced free of charge.
  8. Signature and proof
    The customer accepts electronic evidence.
 The customer is solely responsible for the accuracy of all data he or she provides.
For a first online order or reservation, the customer must follow the registration procedure. After this the customer only has to log in again to place a new order or reservation.
The final confirmation of the order by the customer shall be considered as acceptance of the order at the set price. The customer’s confirmation shall be deemed to be the signature and express acceptance of all transactions made through the website.
  9. Liability for use of website
    The seller’s website is intended to provide the Customer with general information about the Seller’s products and activities. The Vendor only has a best-efforts obligation with regard to access, the ordering process, delivery or other services. The seller reserves the right to suspend or close down the site in whole or in part at any time for maintenance, updating or any other reason, even without prior warning.
The seller cannot be held liable for any inconvenience or damage resulting from the use of the Internet, any system breakdown, the penetration of outsiders or a virus, nor for any information placed or processed by third parties on the site or for any fact which may be regarded as force majeure.
  10. Privacy protection
    The seller reserves the right to collect customer data exclusively for internal use, both directly through the collection of data provided by the customer upon registration and/or order, and indirectly through the use of cookies, newsletter subscription or order, for example. In accordance with the Law of 8 December 1992 on the protection of privacy, the customer has the right at all times to inspect, change and remove these details if he/she no longer wishes to receive information about the seller’s activities. To this end, the customer can contact
  11. Intellectual property
    All elements of the seller’s website, including the technology used, are the exclusive property of the Vendor and protected by copyright. Users who have their own website and who, even for purely personal use, want to set up an automatic link between their own site and the start page of the Vendor’s site, must request the Vendor’s express consent.
  12. Jurisdiction and applicable law
    This agreement is subject to the provisions of Belgian law. In case of dispute, only the commercial court of Bruges is competent.